The Heart Of The Matter Wellness Centre
8B, 2 Central Avenue, Moorabbin Vic 3189
Monday 9.30am to 5pm
Wednesday 9.30am to 5pm
Friday 9.30 to 5pm
Saturday 9.00am to 4pm
After hours are available if required.
Online bookings are currently unavailable
Bookings are currently being managed via phone or email
Please contact Donna on 0424 300 678 or via email at email@example.com to make a booking.
We look forward to helping you via zoom.
Sessions are available in person
All sessions after 5pm are still via zoom only
Payment Terms & Conditions
All zoom sessions are to be paid prior to day of appointment. Refunds will be given with 24 hour notice with the exception of any fees charged by credit card or Paypal.
Appointments can be rescheduled without incurring a fee if changed within 24 hours.
Book over the phone or via text
I understand taking the first step to making a book can sometime be very difficult, so if you would prefer call or text to discuss the session with me before making a booking, I am more than happy to speak with you directly and help put your mind at ease, my mobile is 0424 300 678.
Please note I do not take calls after 6pm, however you can text or leave a voice message and I will get back to asap.
Terms and conditions
Please note all these terms and conditions are for the benefit and wellbeing of you and all my clients. I do my best to ensure that I provide the most profession and satisfying service for my clients at all times and do appreciate your consideration to these important terms and conditions.
24 Hour Notice
A twenty four notice period for cancellation unless sick is required, otherwise a cancellation fee will apply.
Thank you for your consideration with regard to this matter.
Illness Cancellation Policy
If you find you are unwell on the day of your session with something contagious, please do me the courtesy of rescheduling. You will not gain all you need from the session and your illness may affect me and all my clients directly after you.
I also reserve the right to ask you to reschedule if I find that you turn up to an appointment feeling unwell.
Session payment will be required if you come to the session unwell and are asked to reschedule. Thank you for your consideration to this matter.
No Show Policy
Not turning up to a session without notifying me will incur a fee. I have a waiting list of clients that would like to see me and if you don’t contact me, I am unable to reschedule someone else who may urgently need my help. (Remember that “someone” may be you one day). Your consideration is appreciated.
Payment prior to your appointment is made via your confirmation email. Otherwise cash payment will be required on the day. Thank you.